For one award-winning global electronics distribution company trading in more than 100 different countries and operating from more than 20, and with in excess of 2 million customers in around 150 separate industries, it wasn’t declining revenues or profitability that was the issue, but customer service.
Company mergers often call for a large measure of diplomacy, tact and, of course, decisiveness. During a six-month assignment in which Marc was tasked with merging three retail businesses on behalf of the rich and powerful owners of a £55 billion private investment fund in Dubai.